CRS Back Office


 

CRS Office is a modular software suite for the control of your CRS Touch installations, whether you have one or hundreds CRS Office can grow with your organisation to keep you in control.As standard, CRS Office enables control of every aspect of CRS Touch Point of Sale from new users to product setup to keyboard layout.

Reporting is included in the base package to keep you in control. Writing your own reports is even possible with the inbuilt report designer.

Being a modular suite additional options may be added such as stock control, loyalty, customer accounts and reporting dashboards dependant on your own requirements.

 

Third Party Integration…

To maximise the benefit of your new EPoS solution CRS will use their software development expertise to write and configure bespoke interfaces that integrate with packages used by the customer where automatic import from the EPoS solution would be beneficial.

Currently CRS have customers using interfaces into many different accounts and CRM packages such as Sage, SUN, Microsoft Dynamics, Raisers Edge, ThankQ, Exchequer, etc…

 

Communications… Receiving data from any site using CRS Touch could not be easier with a choice of communications including LAN, WAN and FTP.

Should broadband connection fail at either end of the communication chain you will be safe in the knowledge that everything will keep working normally locally and then automatically sync all the buffered data once the broadband is re-established.

 

Stable Working Environment…

Installed on the Microsoft SQL Server platform gives CRS Office a stable working environment with data stored securely and accessible instantly once logged in.

The CRS Office database will fit around your IT requirements and can be used on a single desktop computer, in a local server / client infrastructure or in a hosted environment in the cloud.

CRS Office is also compatible with every version of Microsoft SQL Server since 2005 for those with a server in place already.

Additionally CRS Office can also be installed on the free Express version for databases requiring storage of up to 10GB.

 

 

 

 

Other Features Overview…

Scheduled reporting and KPI generation sent directly via email.

Real time reporting of sales data.

Concurrent user licencing allows unlimited installations without a licence fee for each installation.

Built-in upgrade routine.

Built-in backup routine.

Multiple communication methods supported to CRS Touch Point of Sale installations.

Multi-level security for users to restrict access as required.

Simple and intuitive navigation around the software.

Software compatible with desktop installation, server/client infrastructure or in a cloud hosted environment.

Software under constant review and development of new features many being suggested by clients.

Reporting… Statistics and management information is a major benefit to the efficient running of any business large or small so the integrated reports suite in CRS Office provides the information you require at the touch of a button.

Using the integrated DevExpress viewer you will be able to view, print, email or export over 100 standard reports all with various drill-down options.

Furthermore with the power of Microsoft SQL calculating the reports, figures needed for those important business decisions are available on demand.

With every organisation being different you will benefit from the inbuilt report designer that allows bespoke or even one-off reports to be created by the end user, or CRS can offer bespoke reporting tailored to your requirements.

The optional dashboard reporting is also available to show real-time snapshots of your choice of data and KPI’s with programmable filters to drill down on any aspect or compare to previous days/weeks/months/years.